Meet Our Partners: Air Greenland
When personnel or spare parts need to quickly reach Lumina's mine in Qaqortorsuaq, it's most likely Air Greenland Charter that gets the call. In winter, when the Kangerlussuaq fjord is frozen over, Air Greenland's helicopters are the mine's only connection to the outside world.
"We know Greenland, and we are used to operating under harsh Arctic conditions. This makes us a reliable partner for Lumina and all other companies that depend on Greenland's weather," says Finn Siegstad, Key Account Manager, Air Greenland Charter.
Air Greenland is therefore an important partner for Lumina, but the reverse is also true. As the only company with an operational mine in Greenland, Lumina has set the model for how the airline will collaborate with the mineral industry in the future.
Lumina: The First Partner
The Iloq Partnership, as the new collaboration program is called, was launched in March. It offers mining and exploration companies a comprehensive solution that covers all of their needs. For example, customers who use both Air Greenland Charter and Greenland Travel can access services such as delay handling, fee-free rebooking, free access to a standby phone, paid excess baggage, and priority baggage.
"The collaboration with Lumina has been educational. It has meant that we had to develop our logistics capabilities for the mineral industry. We have adapted our operations to meet the needs of a mine. This is experience we can use in the future," says Finn Siegstad, Key Account Manager, Air Greenland Charter.
"It is very expensive to have a mine stand still. Therefore, it is important for us to have a logistics and transport partner we can rely on when something needs to be delivered quickly, and Air Greenland Charter has fully lived up to our expectations," says Bent Olsvig Jensen, CEO of Lumina Sustainable Materials.
Suleqaterput naapiguk: Air Greenland
Sulisut imaluunniit kingoraartissat sukkasuumik Luminap aatsitassarsiorfianut, Qaqortorsuarmut apuunneqassappata taava ilimanaateqarluinnarpoq Air Greenland Charter sianerfigineqarnissaa. Ukiukkut Kangerlussuaq sikuutillugu Air Greenlandip helikopteria aatsitassarsiorfiup avammut attaveqaatituarilersarpaa.
”Kalaallit Nunaat nalunngilluarparput, issittumillu ukiorlunnerani sulinissarput sungiusimallugu. Tamanna Luminamut suliffeqarfiillu allat Kalaallit Nunaata silaanut ”naalagarsiortunut” tatigineqarluta suleqatigineqarnissatsinnut tunngaviliivoq,” Finn Siegstad, Air Greenland Charterimi Key Account Manageri oqarpoq.
Air Greenland taamaasilluni Luminamut pingaaruteqarluinnartutut inissisimavoq, tamannalu illuatungaanut aamma atuuppoq. Lumina Kalaallit Nunaanni kisiartaalluni aatsitassarsiorfimmik ingerlatsivoq, taamaasilluni Lumina timmisartortitseqatigiiffiit siunissami aatsitassarsiortunik suleqateqarnissamut suleriusitut atorsinnaasaannik pilersitseqataavoq.
Lumina: Suleqat siulleq
Suleqatigiinneq Iloq-mik taasaq martsimi pilersinneqarpoq. Aatsitassarsiortut aammalu misissuinermik suliallit pisariaqartitaannik ataqatigiissumik aaqqiissutigineqarfigineqarlutik neqeroorfigineqarput. Assersuutigalugu sullitat Air Greenland Charterimik aamma Greenland Travelimik atuisut kinguaattoortoqartillugu, immikkut akiliuteqanngikkaluarluni allanngortitsisinnaanermut, pigaartut oqarasuataanut sianeriaannaaneq aamma oqimaappallaartunik nassataqarsinnaanermut kiisalu pingaarnersiukkanik nassartaqarnermut sullinneqarnermut periarfissinneqarput.
”Luminamik suleqateqarneq ilinniarfiulluaqaaq. Tamanna kinguneqarpoq, aatsitassarsiortunik ataqatigiissaarinermut pisinnaasagut ineriartortittariaqarneranik. Ataatsitassarsiorfiup pisariaqartitai naammassisinnaajumallugit suleriaatsivut nalimmassarpagut. Misilittakkat eqqartukkakka siunissami atorluarsinnaaqaagut,” Finn Siegstad, Air Greenland Charterimi Key Account Manageri oqarpoq.
“Aatsitassarsiorfik uninngatinnissaa akisoorujussuuvoq. Taamaattumik pingaaruteqarluinnarpoq sukkasuumik apuussassaqartilluta tatiginartunik assartugassanik ataqatigiissaarinermut sulialinnik suleqateqarnissaq, Air Greenland Charterillu tamanna naammassisinnaagaa uppernarsarsinnaavarput,” Bent Olsvig Jensen, Lumina Sustainable Mineralsimi pisortaaneq oqarpoq.
Mød vores partner: Air Greenland
Skal mandskab eller reservedele hurtigt frem til Luminas mine i Qaqortorsuaq, er det højst sandsynligt Air Greenland Charter, der bliver ringet til. Om vinteren, når Kangerlussuaq-fjorden er frosset til, er helikopterne fra Air Greenland den eneste forbindelse til omverdenen fra minen.
"Vi kender Grønland, og vi er vant til at operere under de barske arktiske forhold. Det gør os til en pålidelig partner for Lumina og alle andre virksomheder, der er afhængige af det grønlandske vejr," fortæller Finn Siegstad, Key Account Manager, Air Greenland Charter.
Air Greenland er altså en vigtig samarbejdspartner for Lumina, men det modsatte er også tilfældet. Som det eneste selskab med en mine i drift i Grønland har Lumina nemlig dannet modellen for, hvordan luftfartsselskabet i fremtiden vil samarbejde med råstofbranchen.
Lumina: Den første partner
Iloq-Partnerskabet, som det nye samarbejdsprogram hedder, blev lanceret i marts. Det tilbyder mine- og efterforskningsselskaber en sammenhængende løsning, der dækker hele virksomhedens behov. For eksempel kan kunder, der benytter både Air Greenland Charter og Greenland Travel, få fri adgang til services som håndtering af forsinkelser, gebyrfri ombooking, fri adgang til vagtmobil og betalt overvægt samt prioriteret bagage.
"Samarbejdet med Lumina har været lærerigt. Det har betydet, at vi har måttet udvikle vores evner inden for logistik til råstofbranchen. Vi har tilpasset vores operationer for at imødekomme de behov, en mine har. Det er erfaring, vi kan bruge i fremtiden," fortæller Finn Siegstad, Key Account Manager, Air Greenland Charter.
"Det er meget dyrt at have en mine til at stå stille. Derfor er det vigtigt for os at have en logistik- og transportpartner, vi kan stole på, når noget skal frem i en fart, og der har Air Greenland Charter levet fuldt op til vores forventninger," siger Bent Olsvig Jensen, administrerende direktør hos Lumina Sustainable Materials.